Shipping Policy
Our products are stored in our warehouse in the State of Mexico, Atizapan de Zaragoza, Mexico.
Once we receive your order, it enters the queue of our logistics chain:
1.- Order preparation: Your order is packaged by our team in the case of shipping from the warehouse or through our store on Mercado Libre.
2.- Labeling: The labels corresponding to your order are printed and pasted on the packages.
3.- Pickup: Through our logistics partner, pick up the package from our warehouse to take it to their central plant.
4.- On the way: Our logistics partner sends the package from its central branch to the distribution center closest to the destination commune.
5.- In delivery: Our logistics partner sends the package from the distribution center closest to the destination, to the final destination.
All these steps are duly informed via email to our users so that the process is as transparent as possible.
Express Shipping - Sameday
We have a new shipping method within the Metropolitan Region of Mexico City.
We deliver on the same day if your purchase is made before 10am.
There will always be a risk that due to logistical problems beyond our control, orders may not arrive on the same day. In any case, orders are delivered within a maximum of 3 business days.
In any case, if you have any questions about the shipping system, you can write to us at pedidos@kyppu.com